Reedy Industries Equips Service Teams with Data-driven Technology Solution – ACHR NEWS
NASHVILLE, TN — Reedy Industries, a provider of commercial and industrial HVAC, plumbing, and building controls services, and XOi Technologies, a provider of technician-focused technology solutions, announced a collaboration that equips field technicians with artificial intelligence and augmented reality-driven technology solutions.
With its strategic investment in XOi’s curb-to-curb technician enablement platform, Reedy has equipped its teams with innovative smart technologies to increase efficiency, deliver premier service, and enhance the overall customer experience.
“In the midst of the growing labor and supply shortages in the trades, we felt that XOi’s innovative solutions would provide a clear advantage to support our technicians now and into the future,” said Joe Kirmser, CEO, Reedy Industries. “Our legacy as a best-in-class service company for our customers is based on relationships and value, and this investment will help our technicians continuously deliver quality service on a diverse portfolio of equipment.”
XOi’s data-driven, cloud-based solution allows techs to utilize, aggregate, and analyze critical job data and maximize customer value through industry-leading efficiency, accuracy, and accountability.
“Empowering our technicians with leading edge technologies to provide the highest level of customer service and experience remains a major focus for Reedy,” said Mike Harris, senior vice president, Reedy Industries. “Our investment in a clear technology leader like XOi is a true testament to this commitment.”
In addition, XOi’s full suite of standardized workflows, job documentation capabilities, and technician training and enablement solutions empowers teams to build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity.
“Our steadfast mission is to deliver the best all-in-one solution to help contractors overcome labor shortages, streamline operations and provide extraordinary service,” said Aaron Salow, founder and CEO of XOi. “Our unique platform gives teams the capabilities to leverage granular jobsite, equipment and historical data to help alleviate the industry’s leading challenges.”
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