Saks Fifth Avenue spun off its online operations into a separate entity earlier this year to speed up its digital transformation.
Even as the omicron variant alters consumer routines, Covid’s shock to the system brought much-needed change.
Matthew Townsend
When Covid-19 erupted 21 months ago and upended retailers around the world, it looked like just another chapter in the sad story of an industry’s decline.
The reality of the pandemic era, however, hasn’t played out that way.
